Are you considering joining eXp Realty and want to know what you can expect? The eXp Realty onboarding process can seem overwhelming at first, but eXp gives you plenty of help and resources to guide you along the way.
Below, we’ll cover the six steps to becoming an eXp Realty agent. I’ll share all the emails you’ll receive along the way and give you several resources you can use if you need any help.
1. Submit Your Application and Independent Contractors Agreement
The eXp Realty onboarding process begins with your “eXp Realty Join Application” and Independent Contractors Agreement. To fill out the short 10-minute Join Application, head over to join.exprealty.com. Click “Apply as an Agent” in the top-right corner of the page.
Once you’ve completed the Join Application, you’ll automatically be emailed a copy of the eXp Realty Independent Contractor Agreement via an e-signature platform. This document is around 45 pages and includes all the details about your responsibilities to eXp Realty and vice versa.
At the very end of this document you’ll name your sponsor (the person most responsible for your decision to join eXp Realty). There’s a search box that you can type the agents name and pick from a list of agents. There are photos for each agent, in the event there are two agents with the same name.
In addition, keep in mind that you will have a login associated with your application that will save your progress and allow you to view a dashboard where you can pick up where you left off.
2. Log in to https://joinapp.exprealty.com/SSO/
When you log in to the link above, you’ll receive an email with your login credentials and guest pass so you can get into eXp World even though you aren’t officially an eXp agent yet.
With the guest pass, you’ll be able to access eXp World so you can get help with the eXp Realty onboarding process from the support team, or get any other customer service you might need.
Save this email for your records so you can remember all the steps you need to activate your eXp access, complete your eXp Join Application, and sign in to eXp World.
To activate your eXp access, follow these steps:
- Click on the “Activate” link below
- Click “Configure factor” and enter your phone number to authenticate your account
- Choose a security question and answer
To complete your eXp Join Application:
- Click on https://joinapp.exprealty.com/SSO/
- Sign In with your credentials
- Click on the button to complete your eXp Join application and sign your Independent Contractors Agreement.
To sign in to eXp World:
- Download the eXp World Application: https://download.exprealty.com
- Select PC or Mac download and install eXp World on your computer
- To sign in to eXp World, click “Login with Passport.”
- Enter the username and password provided below and select “Sign In.”
- Click the box on the right to agree to License Agreement
- Click the “Create New Avatar” button to customize your avatar and get started!
The same email will also include the activate link mentioned in step one to activate your eXp access. This link will officially activate your guest pass. You’ll see your guest username and password beneath it.
3. eXp Internal Team Will Sign Your Independent Contractors Agreement
Now that you’ve signed your Independent Contractors Agreement, eXp’s internal team needs to sign it as well.
Once that’s complete, you’ll receive another email with a copy of your Independent Contractors Agreement that you can download for your records.
4. Transfer Your License
Next, you need to transfer your license to eXp. This step is essential if you’re practicing in a new state. Additionally, you’ll have to transfer any active listings you have to eXp.
Once you’ve received this email about transferring your license, you’ll need to contact your eXp Realty Broker team to initiate the transfer process because it does not happen automatically.
The rules for transferring your license will vary depending on your state. Once you contact your broker, they will let you know what the process is.
If you have any active listings that you need to transfer to eXp Realty, let your broker know during this step of the process, at the same time that you initiate your license transfer, so that they can help you start the paperwork for that as well.
The email address for your broker team will be the abbreviation for your state, followed by “.Broker@exprealty.com.” For example, TX.Broker@exprealty.com.
Once the license transfer is complete, the Designated Managing Broker will sign off on your file and you can move on to the next step.
5. Getting Set Up with eXp Realty
After your license is transferred over, you’re officially a member of eXp Realty in your state. However, you still have to work on setting up all of eXp Realty’s systems and tools to get started.
First, you’ll need to set up your eXp email address. Make sure you set up forwarding correctly between your personal address and eXp address, so you don’t miss any important emails.
You’ll receive an email with the subject, “Activate your eXp Realty email address.” Follow the prompts in the email to complete forwarding to your eXp address.
Once you’ve verified your personal email address and set up forwarding, you’ll be able to send and receive messages from your eXp realty email address. In addition, all emails from your eXp Realty address will be sent to your preferred forwarding email address.
To learn more about sending email as your eXp Realty alias, you can visit eXp’s Knowledge Base. The link will be in that same email, as well as a unique password you’ll need to log in to it.
6. You’re Officially Active With eXp
At this point, you’re active and officially an eXp Realty agent!
Once the team makes you active in the system, it will trigger three different emails to your new eXp Realty email address, which is why you need to set it up first.
These three emails are:
- A welcome email: “Welcome to eXp Realty! Your Passport Account”
- Skyslope activation: “Activate Your eXp Realty Skyslope Account.” Skyslope is the cloud-based transaction management platform where you will turn in all of your signed contracts with clients.
- Coupon for free business cards: “Onboarding: First 1,000 Business Cards On Us.” You’ll get a coupon code for your free business cards.
In the welcome email, you’ll receive a link to activate your eXp Realty Passport, which is eXp’s single sign-on system.
There are about 15 different tools and systems used by eXp Realty, including eXp Enterprise, the Marketing Center, Explore Guide, and Workplace. With eXp Passport, you only need one login for all of these systems.
If you end up needing assistance with activating your eXp Passport, you can get help from the eXp Tech Support team at support.expcloud.com/portal/newticket, or general customer support at email@example.com.
However, the quickest way to get help is in eXp World with eXp staff in real-time. eXp World is open Monday through Friday, from 6 am to 5 pm PST and 9 am to 8 pm EST.
Also, this email will tell you to watch out for a calendar invite from the Agent Experience Team for your agent orientation.
The orientation will answer most of the questions you have. It takes place in the eXp World auditorium.
You’ll also get familiar with all the different systems and tools that eXp uses, and where you can go to answer your questions.
Lastly, the eXplore guide is another helpful tool that you can access through eXp Enterprise. It has all sorts of information that you can read to know more about how eXp Realty works.
For general agent questions about the eXp Realty onboarding process, you can reach out to Agent Onboarding at
If you’re a team leader and have questions about general team onboarding, you can email Team Services at firstname.lastname@example.org.
The entire eXp Realty onboarding process typically ranges from 48 hours to five business days. On average, it should take around two business days.
To check on the current status of your onboarding strategy, you can visit https://onboardingstatus.expenterprise.com/.
Visit this link and input the personal code you received in the first email eXp sent you, and you can see what step of the process you are on.
Of course, if you have any issues you can always ask your sponsor. They are usually more than happy to help you out themselves or get you in touch with someone who can.
Final Thoughts on eXp Realty Onboarding Process
Once you complete the eXp Realty Onboarding process, you are officially an eXp agent! Keep these six steps in mind so you can be prepared and know what to expect. Joining eXp is an exciting step in your real estate career, and there will be plenty of resources along the way to help you out.
So, are you thinking of joining eXp Realty? If you’re already an eXp agent, what do you love about eXp? Let me know in the comments below!