7 Reasons Why Agents Are Leaving eXp Realty In 2022

7 Reasons Why Agents Are Leaving eXp Realty In 2023

Did you know that the phrase “Why I Left eXp Realty” gets searched over 2,000 times every month? This tells me that agents are looking for reasons why agents leave exp so they can avoid making the same mistakes.

As someone who’s been on the inside of eXp Realty for nearly 5 years now, I see agents leave the company every day. I’ve also spoken to many of them to find out why.

In this article, I’ll outline seven reasons why agents leave eXp Realty so you can decide if it’s the right fit for you before making the move.

If you would rather watch or listen to this content, check out the video or podcast below!

Real Estate Agents Leave The Business

The first reason a real estate agent might leave eXp Realty is money. More specifically, many real estate agents feel like they’re not making enough money. This is why so many agents leave the business entirely every year. This issue hits all brokerages equally, for the most part.

Most real estate firms provide support systems to help agents succeed, but not everyone can make it work. Every agent must recognize that they are a business owner. This means creating business plans, predicting revenues and costs, planning lead generation sources, and going out and carrying out strategies daily.

The truth is that most agents who leave the industry do so not because they weren’t good agents but because their lack of business acumen led to failed strategies.

Unfortunately, many agents don’t understand this until it’s too late.

Wrong Expectations Were Set About eXp Realty

Many of eXp Realty’s agents are enthusiastic about the advantages of eXp Realty and try to persuade others to join them.

However, a real estate agent may find that they were set up with incorrect expectations about the company and what was required of them. They expected things to be easier or done for them when in actuality, it still takes a ton of effort to be successful.

This mismatch between expectation and reality can be frustrating and lead to agents leaving eXp Realty. It’s vital that you are clear about what is expected of you when you join any company, and that you have realistic expectations.

If you’re unsure what is expected, talk to multiple sources in the company before making a decision.

Someone working at a computer

An Agent Thinks They Can Make More Money Elsewhere

As with many things, agents can be led to believe the grass is greener at a different brokerage. Especially true if an agent is performing how they envision in their mind, many can easily be led to believe it’s the brokerage’s fault.

It’s important for agents to understand that it takes time to become successful in any real estate brokerage. There are many examples of long-time eXp Realty agents who were at different brokerages before coming to eXp, and they’re now the top producers.

It’s not about the brokerage; it’s about the agent. If an eXp Realty agent believes they can find greener grass elsewhere, they may be tempted to leave. It is important for agents to understand that no brokerage is perfect and there’s always room for improvement-which eXp Realty understands and strives for.

An Agent Gets Overwhelmed

Starting at a new brokerage is difficult. The first few weeks of learning to use all the systems may be overwhelming and stressful. eXp Realty is a fully online brokerage, which implies you’ll have to spend some time learning the process.

Whether it’s kvCORE, Skylope, eXp World, or another one of eXp Realty’s tools, an agent can get overwhelmed when they don’t understand why they’re using them. A huge part of becoming successful in eXp Realty is understanding why you use each system and how it helps your business.

Although most agents do eventually understand why these systems are important, some know that there’s something they “should” be doing but don’t.

Some eXp Realty agents get overwhelmed and give up before they’ve had a chance to learn and grow at the company. This is why it is important for an agent to take their time knowing all they can about how eXp Realty works and what is expected of them.

frustrated lady at laptop

An Agent Decides To Join A Real Estate Team

Sometimes an agent joins eXp Realty as a solo agent but then decides they’d prefer to be on a real estate team. Now while eXp Realty has many amazing teams throughout the country, not every agent can find the perfect team for them.

This is why it’s so important when joining eXp Realty to name a sponsor that you truly believe can help you achieve the goals you’re looking to accomplish. That way, even if you can’t find a team to join, you still have someone in your corner that can help you make it regardless of if you’re on a team or not.

An Agent Can’t Adjust To A Cloud Brokerage

Some agents are not able to adjust well to an online brokerage. It takes a certain temperament, personality, and skill set to succeed in eXp Realty. Being good at technology doesn’t mean someone will be great at it.

The hard truth is that many people are not cut out for this line of work. This usually shows up in their lack of growth, thinking that everything is the broker’s/company’s fault and not doing anything to improve themselves during this time.

Real estate is hard enough as it is; without a high level of self-accountability, working at a virtual brokerage can compound any lack of commitment.

Agents who decide they want to leave eXp Realty should be honest with themselves about why it isn’t working and why they think this company will be better for them.

frustrated businesswoman

An Agent Doesn’t Plug Into eXp Realty

One of the most common reasons agents leave eXp Realty is because they simply don’t plug in. Being a virtual real estate brokerage, it’s easy to become disconnected.

Agents who don’t join groups, participate in training, attend meetings, and use technology and tools can easily believe a more traditional brokerage is better.

eXp Realty is a very different brokerage; some agents simply don’t like it. However, agents who are plugged in have the most success.

There are a ton of amazing tools to find where you fit in. Workplace by Facebook, eXp World, and in-person events are some of the best ways to meet fellow agents and get the most out of eXp Realty.

An Agent Wants A Physical Office

In certain areas, having a physical office is more important than others. Additionally, some agents cannot work well from home. While eXp World is extremely convenient and effective, for some driving to a physical office and sitting down with someone face-to-face is preferable.

An office is unnecessary to run a successful real estate brokerage, but some agents believe it is. Many agents will simply leave eXp Realty because they feel a physical office will help them sell more real estate.

Agents must do what’s right for their business and themselves. While eXp Realty agents can lease or own their office space, this option may be too expensive.

Many eXp Realty agents come from Keller Williams and Coldwell Banker, where having an office is common. Therefore, when an agent moves to eXp Realty, they find out pretty quickly whether or not working virtually is for them. Some agents quickly move back to Keller Williams Realty or their previous brokerage or find a new brokerage entirely. Most, however, stay and love the new way of working together.

An Agent Joins For The Wrong Reason

One reason I see why agents leave eXp is that they join the company for the wrong reason to begin with. For example, many agents get excited about the opportunity to build revenue share.

Revenue sharing is eXp’s system for rewarding agents who help grow the company with a share of the revenue of any agents they sponsor.

Now while revenue share is amazing and it’s a great opportunity, it very rarely should be the main attractor or focus when you join eXp Realty. If you’ve been in real estate for a while and you’re well connected and looking for a bigger opportunity, revenue share can be the main draw as you already have your real estate business mostly figured out.

However, building your revenue share team can be difficult, especially when you don’t know the systems well. It can even be distracting if you’re also trying to focus on selling real estate.

So after a few months, if an eXp agent sees that they are not growing their revenue share as significant as they had hoped, they decide to leave and go elsewhere, where revenue share is impossible.

What agents don’t realize is that revenue share doesn’t cost them anything extra to build their business at eXp Realty. It’s paid out from the company’s side of the commission split. Therefore, most agents should view revenue share as simply the icing on the cake of all the other main benefits of eXp Realty.

frustrated lady


eXp Realty has the best agent retention I’ve ever seen in a real estate brokerage. In fact, I’ve been with the company for nearly five years now, have had over 700 agents come through my personal revenue share group, and only 200 have left. That’s less than 30% turnover over five years. And over 90% of the agents who did leave never sold a home. Therefore, productive agents love and stay at eXp Realty.

eXp Realty is an excellent fit for agents who are looking to grow their business and want to be part of a company that is constantly striving for improvement.

If you’re an agent who is already overwhelmed or doesn’t think you’ll be able to adjust to a cloud brokerage, then eXp Realty may not be the right fit for you.

However, if you’re willing to put in the effort and learn all you can about how eXp Realty works and take advantage, this company could be just what you’re looking for.

Kyle Handy

Would You Like To Partner With Me?

I’ve helped hundreds of real estate agents, team leaders, & brokers all over the country increase their sales, online presence, and create scalable systems. I would love the opportunity to work with you. Together, we can make this year your best yet!

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  1. Kyle,
    I have a question? What is the required agent production in terms of real estate sales per year to be an exp agent?
    I am asking because I have a real estate license and am a broker but I am not a practicing agent. I am an investor only and work on my own properties. I do not want to sell other people’s properties. However, I see the value in the multilevel aspect of exp and might be interested in joining if all I did was recruit and refer deals to other agents. Is that even advisable? Thank you

  2. Kyle,
    You observation and perspective is definitely on point!
    However, from my personal experience 2 biggest factors people leave is not the lack of office, but lack of the right Mindset. It’s all about how you look at things. And when you attract people you need to understand who you attract, how they align with your value proposition and how you can help when they tell you what they need to stay and grow, whether it’s a newer agent or the seasoned agent who want to grow a team or tap into revshare side of ExpRealty. Many don’t want to babysit as they call or help or be bothered to even Mastermind to see the solution when they received the feedback. And to me it’s a lack of Leadership is #1 reason why agents leave EXp. And by leadership I mean responsibility of attraction, aligning, care to understand and be willing to lead when needed.

  3. As a new agent, would you recommend signing up solo or as a team? If choosing team is the option you would recommend, how would a brand new agent choose one?

    1. This is a very difficult question to answer without knowing more about the type of person you are. It really depends on your past experience and how willing you are to experience trial and error. If you need people to give you direct guidance and tell you what to do daily, then team is likely the better option.

  4. I left ExP , and I am selling many homes, not true,
    I don’t like EXP because time is not replaceable, half of your time in EXP goes to hiring new agents, this should be spent on prospecting, training, showings, offers, listings, talking to people, hiring other agents is not the goal for my business

    1. Thank you for sharing your personal experience with eXp Realty. It’s essential for each agent to find a business model and brokerage that aligns with their goals and values. It’s worth noting, though, that recruiting other agents at eXp Realty isn’t a requirement. In fact, only about 5% of eXp Realty agents have recruited other agents within the company. Many agents focus solely on their real estate transactions without engaging in recruiting. I appreciate your perspective, and it’s a reminder that each journey is unique, and there’s no one-size-fits-all in real estate.

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